A Safe Place to Play Responsibly

Gambling always carries the risk of financial loss. Treat play as entertainment, not a source of income. UK players can use account tools and sensible habits to stay in control.

Our safer gambling policy explains the tools and support available. The tips below can help you protect your budget and your peace of mind:

• Set affordable deposit and loss limits before you start.
• Decide a time limit and stop when the reminder appears.
• Keep a separate budget for gambling from essential expenses.
• Do not chase losses or increase stakes to recover money.
• Avoid gambling if you feel stressed, tired, or under the influence.
• Check your account history and net spend regularly.
• Use short time-outs to pause and reflect.
• Consider self-exclusion if you need a longer break.
• Opt out of marketing if it makes control harder.

Sweety Win Casino provides tools to support responsible play and help you manage limits.

Harm from betting can build quietly. Early warning signs need attention, as gambling addiction is a serious condition that benefits from prompt help.

• Spending more than you can afford on gambling.
• Needing to bet larger amounts to feel the same excitement.
• Finding it hard to stop or control play.
• Chasing losses after a bad session.
• Hiding gambling from family or friends.
• Borrowing money, using credit, or selling items to fund gambling.
• Neglecting work, study, or personal responsibilities.
• Feeling anxious, irritable, or low when not gambling.
• Gambling to escape problems or difficult feelings.
• Missing bill payments or building debt linked to gambling.

Support exists and recovery is possible. Take small, steady actions to reduce harm and rebuild control.

• Set or lower deposit, loss, and wagering limits in your account.
• Switch on reality checks and session reminders to track time.
• Use time-outs to break patterns and create space to think.
• Request self-exclusion on your account or register with GAMSTOP for UK-wide blocking.
• Install device blocking software such as Gamban to restrict access.
• Ask Support to remove marketing, add product blocks, or apply stricter limits.
• Keep a simple diary of time and spend to learn your triggers.
• Protect essentials by holding bill money in a separate bank account.
• Talk to someone you trust or a counsellor for ongoing support.
• If you withdraw funds, avoid reversing withdrawals; request a withdrawal lock if available.

Sweety Win Casino provides responsible gaming tools and can apply additional restrictions on request.

Professional, confidential support is available across the United Kingdom. These services offer advice, treatment, and tools to protect your play.

• GamCare (National Gambling Helpline 0808 8020 133 and live chat): https://www.gamcare.org.uk/get-support/
• BeGambleAware: https://www.begambleaware.org/
• NHS gambling support: https://www.nhs.uk/live-well/addiction-support/gambling-addiction/
• GAMSTOP UK self-exclusion: https://www.gamstop.co.uk/
• Gamban blocking software: https://www.gamban.com/
• Gordon Moody residential and online treatment: https://gordonmoody.org.uk/
• StepChange Debt Charity: https://www.stepchange.org/

If you feel in immediate danger, call 999 or contact Samaritans on 116 123.

If you are worried about addiction or loss of control, our Support team can help with guidance and account tools. You can contact us for information, urgent restrictions, or signposting to external support.

• Live chat via the Help icon when logged in.
• Email our support team through the Support page.
• Secure in-account message to the Responsible Gaming team.
• Web contact form on the Help or Contact page.

Sweety Win Casino can escalate your case to a specialist for tailored support. For urgent safety concerns, contact emergency services on 999.